Coopnet
Userguide "Internet access portal"
information: Coopnet is the name
of the solution used by employees of the Orange Group for their meetings
remotely. Coopnet is used in
addition to simple telephone conversations, conferences three, audio conferencing
or videoconferencing, and can show and share remote computer or desktop
applications, see the entire Windows desktop. In 2016, 1,210,000
conferences were organized for purely internal needs of the Group,
participating in improved productivity and responsiveness, and thereby
avoiding numerous trips. Coopnet allows to
invite in conference non Orange participants (customers, suppliers, etc ...) Coopnet relies on
Orange Business Services offers: Multimedia
Conference |
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attend a conference
Access to Coopnet conference takes place
after entering the conference name and associated password provided to you by
Orange organizer from the Internet URL. required conditions : The homepage Coopnet is open from the
Internet URL https://coopnet.multimedia-conference.orange-business.com path to follow : · enter the name of the conference (respecting upper
case, lower case and spaces) · Enter the password provided · click "participate"
expected result: 3 cases are possible: 1) Your name is not known: see § identification 2) The software is not already installed on your workstation See
§ installation of the software 3) The software is installed, and your identity is declined, then the
next page appears
The number of bridge audio conferencing (or video conference)
associated with the conference is recalled, you can call. then click "Submit" to join the cooperative work tool, which
is in this form:
For information on the operation of the cooperative working tool, see
the user documentation placed in the "support" tab. Note: for safety reasons, the function allows you to
ask the "control" of an application (or desktop) shared by another
conference participant is not offered to the guests, like you, connecting
from internet . This option is only
for internal users of Orange. |
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identification
The preliminary identification is required. It allows you to appear in
the list of conference participants. path to follow : ·Refine your identity: title, name, email
address. ·Remember, if
necessary, your identity on your computer, so that this operation is not
required of you at an upcoming conference participation Coopnet
expected result: Your full name will be displayed in the list of participants (here Mr James BOND). Also during a new connection Coopnet, you
are already logged in. This
appears in the gray upper
band.
NB: You can delete this identification that will be required of you
for later use by clicking on "disconnect" the right of the gray
band. This may be necessary in case of change of user name, or simply for a
correction of the spelling of following an input error. |
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software installation
Using Coopnet requires prior installation of
software. It is launched automatically and takes less than 2 minutes. This
operation is required to first use or when the version changes. NB: If you can not install the
software (eg because of insufficient administrative
rights on your computer), or you do not want to install the software, you can
still participate in "HTML 5 mode" ( you see perfectly shared
applications or projected documents), but you do not have advanced features
that allow you, yourself, share an application or project documents to other
participants). path to follow : Be guided during the installation by validating each
time windows which open:
Two cases: ·
If you
click "join with installation," you start the standard installation (With possibility to use the advanced
features) ·
If you
click "join free installation," you can join the conference
(without advanced features) in HTML5 mode Caution in this case, only Internet
Explorer and Firefox browsers are supported in Windows (XP or Vista) (If necessary,
consult technical prerequisites here )
Case 2: Mode HTML5 Installation NB: In this mode all
browsers that support HTML5 compatible (eg Internet
Explorer, Firefox, Chrome, Opera, Safari) You enter directly into
conference.
expected result: Case 1:
Standard installation After an information window indicates that the installation was
successful, you can use Coopnet and join the
conference to which you were invited.
NB: Installing or updating the COOPNET cooperative work tool may require administrator rights according to your organization's security policy. If you do not have the necessary rights to your workstation with an operating system type Windows XP, Windows 2000 or Vista, you need to ask your administrator to install the cooperative work tool on your desktop . For this installation by "setup" is available here After the initial installation, you can use Coopnet without having administrator privileges on your workstation. Case 2:
HTML5 mode installation You join the conference:
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support
The Support section provides access to the online documentation, and
provides a diagnostic tool that can be used in case of problems when calling
for support.
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